FAQs

WHEN CAN I EXPECT MY PACKAGE?

The item/product you select prior checkout determines when you will receive your package. Once an order is placed, all in stock items will ship from our warehouse within 2-4 business days. During this “processing” time our warehouse is busy picking, packing and readying your order to be shipped. Once our carrier picks up your order, they make every attempt to deliver it within the timeline of the selected item/product. The Jewelry, Accessories, and Bags Section on our site usually ship in 12-25 days. Our Clearance Items and New Arrivals ship in 3-7 days.

WHAT IS PROCESSING TIME AND HOW DOES IT IMPACT MY ORDER?

We guarantee to process all orders within 2-4 business days from your order date. During new product launches and the holiday season, we guarantee to process your order within 5 business days of your order date. All orders submitted over the weekend will be processed the next business day, which is usually Monday. While your order is processing, you may see the processing status in your Account. Once your order has been shipped, this status will update to “shipped” and you will receive a shipment confirmation email.

WHAT ARE THE SHIPPING RESTRICTIONS?

P.O. Boxes and Military APO/FPO/DPO addresses cannot receive guaranteed shipping. At the moment we can't do international shipping.

WHAT ARE THE SHIPPING CHARGES FOR RETURNING AN ORDER?

If for any reason you are not satisfied with your order, you can return your item(s) at cost to you. Look at the Shipping and Return page for more details.

WILL I HAVE TO SIGN FOR MY PACKAGE?

We do not require a signature when we ship your package. However, the driver might decide to ask for a signature, which is at his or her discretion. It is recommended that you choose a secure shipping address to ensure your product is received and delivered in a timely fashion.

HOW DO I TRACK MY PACKAGE AFTER IT HAS BEEN SHIPPED? 

You may view the status of your order by logging into your Mesheal Lynn account and clicking on Past Orders. Confirmations are sent via email within 30 minutes when your order has been received or your shipment has been processed, based on the valid email address provided to us. If you did not receive any confirmation emails, please check your email spam filter. Select www.mesheallynn.com as a trusted website domain in your spam filter. To avoid any duplicate orders, please go to MY ACCOUNT to verify your order has been placed before resubmitting your order. Please allow 24 to 48 hours for your order status to change.

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